I offer a range of services to develop new spas and to make improvements to existing spa facilities. Listed below are just a few of the ways in which I can help bring efficiencies, improved customer service, employee retention & increased profitability to your business.
Please contact me to discuss your requirements for long or short term contracts or one off projects.

New Facilities

• Feasibility and business planning
• Concept 
• Operational input into architecture and design 
• Operational manuals and procedure documentation 
• Complete staffing set up including structures, adverts, job description's, interviews, trade tests, performance audits
• Software procurement, configuration & training support
• FF&E, OS&E selection

Existing Facilities

• Full financial troubleshooting
• Support and coaching for new staff
• Retail development
• Independent staff performance reviews

Reviews & Audits

• Management support & training
• Mystery shopper reports​

Mentoring Programmes

I offer bespoke mentoring programmes for individuals within a business who are keen for progression into a more senior role or are in need of guidance and development and the organisation lacks individuals with specific spa skills and knowledge to deliver a mentorship.

​Suitable for Senior Therapists, Spa Managers and Spa Directors.

Every project is different and dependant on the scope of the project and the skills and knowledge already within the business my involvement can range from small specific tasks, hand holding and guiding through the project to total responsibility. 

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