Nicki Kurran

I am an independent spa consultant with over 25 years’ experience in the spa industry, whether you are a high street salon with just a couple of treatment rooms, a large resort spa or a supplier to the spa and beauty industry I can offer support, guidance or manage your project.

Slide Image 1

Developing a new spa?

 Feasibility/Business Planning  Financial/budget preparation  FF&E planning  Design and build input with designers and architects  Product line selection  Treatment selection, menu planning and treatment development  Preparation of Ops Manual including all standards and procedures  Preparation of job descriptions

Wanting to improve your existing spa?

 Business Development and New Facilities  Management Support & Coaching  Retail Sales Development  Independent Staff Performance Reviews  Identifying New Processes and Procedures  Improvements in Productivity and Efficiencies

Lacking the required expertise in-house?

 Reporting s and key measures  Staff recruitment including advert preparation, interviewing, trade testing and skills assessment  Staff induction training  Spa management coaching Staff assessment/development plan  Longer term development plan for business to include treatment development, etc.

Struggling to devote sufficient time to your spa project?

I can be of assistance. Contact me to discuss how we could put my award-winning skills & experience to best use in your organisation.